Your first charge
Zappi GLO is screenless. We offer a fixed 6.5 m Type 2 cable or a Type 2 socket with a separate cable supplied. Use the myenergi customer app after the installer commissions it. Keep the handover email containing the serial number and registration code, and the supplied Bluetooth pairing PIN.
- Create or sign into your myenergi account and add your location and actual tariff.
- Add GLO using the handover details. If Wi-Fi is not already set up, follow the app's Bluetooth pairing and Wi-Fi setup prompts near the charger.
- Connect the car, authorise if Charging Lock is enabled, and check the app for the planned session.
Smart Charging, Charge Now and access keys
GLO uses Smart Charging on/off, replacing the older Zappi Fast, ECO and ECO+ controls. Smart Charging follows configured schedules and can use solar surplus. Charge Now in the app or a paired Access Key starts an immediate charge. Charging Lock controls authorisation; manage Access Keys in myaccount. Check the factory schedule during handover: the quick-start guide describes midnight to 08:00 on weekdays, which may not match your tariff or weekend needs.
Wi-Fi and firmware updates
Zappi GLO uses 2.4 GHz Wi-Fi for a direct internet connection and has no Ethernet socket. Harvi carries sensor readings over a separate radio link; it does not provide internet access. Bluetooth is used for nearby setup. GLO needs its own working Wi-Fi connection for firmware updates; being linked by radio to another online myenergi device is not sufficient.
Load balancing and Cat6 cabling
Zappi GLO, tethered or untethered, can use a wired CT clamp connection with Cat5 or Cat6 cable, up to 100 m. The CT clamp measures household electricity demand. A Harvi wireless sensor transmitter can avoid the CT cable run to the charger where the installer confirms that it suits the site and has a reliable radio link. Cat6 is not mandatory. The CT cable carries sensor readings; it is not a connection to your home network. Load balancing is included in our installations. The cable lengths above are manufacturer limits, not the cable allowance included in Standard Installation. Ask us to assess an existing cable or proposed route before arranging cabling. The installer selects suitable cable, protection and routing. Leave CT clamps and electrical connections to the installer. The installer configures grid monitoring and the household current limit.
Solar charging and home batteries
With Smart Charging enabled and grid monitoring commissioned, GLO can use surplus solar while also following its configured schedules. A scheduled charge or Charge Now may use grid electricity. Solar charging depends on surplus after other household demand and the minimum power accepted by the car. If you have a home battery or other myenergi devices, tell us during assessment so the installer can plan their interaction. A battery is not required for solar charging.
Status lights and charging problems
A breathing blue light indicates charging; breathing yellow can mean waiting for surplus, a schedule or a smart delay. Flashing green can mean waiting for authorisation. Read the app message as well as the light pattern. Red, flashing or solid, needs investigation. Stop using the charger if it is damaged, smells burnt or repeatedly trips the supply. Contact ev@volteire.ie with the model, serial number, app error and a photo of the light pattern. Do not open the enclosure or change electrical protection settings.
Cable care and charging speed
Keep connectors clean and dry, store cables clear of vehicle tyres and walking routes, and avoid tight bends or pulling on the cable. Do not use a damaged lead or force a locked connector. Keep the charger exterior clean without pressure washing. Actual charging speed is limited by the car's onboard AC charger, the cable, household capacity, load balancing and battery conditions. A rated output is a maximum, not a fixed full-charge time. Tell us the vehicle model if its AC connection differs from Type 2.
Warranty and support
Your installation is covered by a 2-year Volt Éire workmanship warranty, and the charger unit carries a separate 3-year manufacturer warranty from myenergi. We handle manufacturer claims for you — one email to ev@volteire.ie covers both. Keep your invoice, serial number and installation handover documents for any claim. Manufacturer terms and your statutory rights apply.