Question 1

Do I need to own an electric vehicle to get a charger installed?

Accepted Answer

No. You don't need to own an EV to qualify for installation or the SEAI grant. Many customers install chargers before purchasing their electric vehicle.

Question 2

How do I apply?

Accepted Answer

Simply click 'Get Started' and follow our online assessment. You'll take a few photos of your fuseboard, meter, electricity bill, and proposed charger location. We'll review your submission within 24-48 hours to confirm standard pricing applies.

Question 3

What information do I need to provide?

Accepted Answer

You'll need your Eircode, MPRN (top-right of your electricity bill, 11 digits starting with 10), and photos of your fuseboard, ESB meter, electricity bill, and earth rod. Our online assessment guides you through capturing everything we need.

Question 4

Do I need off-street parking?

Accepted Answer

Yes. Off-street parking is a requirement for the SEAI grant and for safe installation. The charger is typically mounted on an external wall adjacent to where you park.

Question 5

Can I get a charger installed if I rent my home?

Accepted Answer

Yes, but you'll need written permission from your landlord before proceeding. The SEAI grant is available for rented properties as long as the other eligibility criteria are met.

Question 6

Can I get a charger installed in an apartment?

Accepted Answer

It depends. The SEAI grant requires off-street parking, so apartments with a dedicated parking space (e.g. underground or assigned outdoor spot) may qualify. You'll need written permission from your management company or owners' management corporation (OMC). Apartments without dedicated parking are unlikely to qualify. Contact us to discuss your specific situation.

Question 7

How much does installation cost?

Accepted Answer

Our all-inclusive package is €1,299, which includes your charger, professional installation, and all materials. You pay upfront, and we handle your SEAI grant application. After installation, SEAI will email you a declaration to sign—then you receive €300 back within 4–6 weeks. Net cost: €999.

Question 8

What is the SEAI grant and am I eligible?

Accepted Answer

The SEAI Electric Vehicle Home Charger Grant provides €300 towards your charger and installation. To qualify, you need a private home with off-street parking, and the charger must be on SEAI's approved list. The grant is one per MPRN (meter point reference number), so one grant per property.

Question 9

Are there any hidden fees?

Accepted Answer

No. Our quoted price includes everything needed for a standard installation: the charger, all materials, labour, and Safe Electric certification. In rare cases where additional electrical work is required (like a fuseboard upgrade), we'll identify this during our review and quote separately before proceeding.

Question 10

How long is the SEAI grant approval valid?

Accepted Answer

Once SEAI issues a Letter of Offer, you have 6 months to complete the installation and submit the grant claim. We manage this timeline for you so you never miss a deadline.

Question 11

How do I pay?

Accepted Answer

We accept all major credit and debit cards. You pay when you book your installation date, before the installation takes place. This secures your slot and allows us to begin your SEAI grant application.

Question 12

How much does it cost to charge an EV at home?

Accepted Answer

On a standard electricity tariff (~€0.30/kWh), a full charge for a typical EV costs around €15-20 and gives you 300-400km of range. On a night rate (~€0.18/kWh), that drops to around €9-12. Most EV drivers spend €30-50 per month on home charging — compared to €150-250 per month on petrol. That's a saving of over €1,500 per year for the average Irish driver.

Question 13

How long does installation take?

Accepted Answer

Most installations are completed in 2-4 hours. For older homes or complex electrical setups, it may take slightly longer if upgrades are needed.

Question 14

Do I need planning permission?

Accepted Answer

No. In most cases, you don't need planning permission to install a home EV charger in Ireland.

Question 15

Can the charger be installed outdoors?

Accepted Answer

Yes. All our chargers are weatherproof and designed for outdoor installation. They're typically mounted on an external wall near your parking space.

Question 16

Do I need to be home during installation?

Accepted Answer

Yes. You'll need to be home to provide access to your fuseboard and to sign off on the completed installation. The installer will walk you through how to use your new charger.

Question 17

Will the charger connect to my fuseboard or the meter box?

Accepted Answer

In most homes, the charger is connected back to the fuseboard (consumer unit) with the correct isolator and protection. A meter box connection is only used in exceptional cases where a consumer unit connection isn't feasible. We confirm the safest compliant approach during your photo assessment.

Question 18

What if my fuseboard needs upgrading?

Accepted Answer

We'll identify this during our property review. If an upgrade is needed, we'll provide a separate quote before proceeding. Most modern homes don't require upgrades.

Question 19

Do I need a 3-phase electricity supply?

Accepted Answer

No. Most Irish homes have a single-phase supply, and our 7.4kW charger works perfectly on single-phase. A 7.4kW charger will fully charge most EVs overnight (6-8 hours), which is more than enough for daily driving. 3-phase chargers (11kW or 22kW) are available but are rarely needed for home use and require a 3-phase connection from ESB Networks.

Question 20

What is Safe Electric certification?

Accepted Answer

Safe Electric is the regulatory body for electrical safety in Ireland. All our installers are Safe Electric registered, which is a requirement for the SEAI grant. You receive a completion certificate after installation confirming all work meets Irish wiring regulations.

Question 21

How long does it take to charge my car?

Accepted Answer

With a 7kW home charger (the most common type), a typical EV charges from empty to full in 6-8 hours—perfect for overnight charging. Most daily top-ups take just 2-3 hours.

Question 22

What type of charger will I get?

Accepted Answer

We install a 7kW smart charger with a 5-metre tethered cable and Type 2 connector, compatible with all electric vehicles sold in Ireland. No need to use the cable that came with your car.

Question 23

Can I control my charger from my phone?

Accepted Answer

Yes. Our smart chargers come with a manufacturer app that lets you monitor usage, schedule charging sessions, and track costs from your phone.

Question 24

Will the charger work during a power cut?

Accepted Answer

No. Like all home electrical appliances, the charger requires mains power to operate. Charging will resume automatically when power is restored.

Question 25

What is the SEAI Smart Charger Register?

Accepted Answer

The SEAI Smart Charger Register is a list of approved EV chargers that qualify for the SEAI grant. To be eligible for the €300 grant, your charger must be on this register. All chargers we install are on the SEAI approved list, so you don't need to worry about compatibility. Smart chargers on the register must support features like scheduling, load management, and energy monitoring.

Question 26

What warranty do I get?

Accepted Answer

Your installation comes with a 2-year workmanship warranty. The charger itself typically has a manufacturer's warranty of 2-3 years, depending on the model.

Question 27

What if something goes wrong?

Accepted Answer

Contact our support team and we'll help diagnose the issue. If it's covered under warranty, we'll arrange a repair or replacement at no extra cost.

Question 28

Do I need to maintain my charger?

Accepted Answer

Smart chargers require minimal maintenance. We recommend occasionally wiping down the unit and checking that the cable is free from damage. The charger can alert you via its app if any issues arise.

Frequently Asked Questions

Getting Started

Costs & Grants

Installation

Technical

Aftercare

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