Volt Éire Installer Network Agreement

Version installer-network-agreement-2026-10-01 · Effective 01/10/2026

1. Parties and documents

  1. 1.1This agreement is between Volteire Limited, trading as Volt Éire, a company registered in Ireland with company number 802704 ("Volt Éire", "we", "us"), and the electrical contracting business named when this agreement is accepted in the Volt Éire Installer Portal ("you", the "Installer").
  2. 1.2The agreement is made up of: this Installer Network Agreement; the Installer Standard Operating Procedure (the "SOP"); the Installer Data Processing Terms (the "Data Terms"); and the job details we give you in the Portal for each job (a "Job"). If they conflict, the Data Terms prevail on personal data, then this agreement, then the SOP, then the Job details.
  3. 1.3The person accepting this agreement confirms that they are authorised to bind the Installer. Acceptance in the Portal has the same effect as a signature.

2. Definitions

  1. 2.1"Customer" means the person who has bought an EV charger installation from Volt Éire and for whom a Job is carried out.
  2. 2.2"Portal" means the Volt Éire Installer Portal, and anything we tell you through it or by email to the address registered in it.
  3. 2.3"Standard Installation" means the installation described in the Job details at the price agreed for it, without Extras.
  4. 2.4"Extras" means any work, materials or time beyond the Standard Installation for a Job.
  5. 2.5"Completion Evidence" means the photographs, videos, certificates, test records, forms and invoice the SOP requires for a Job.
  6. 2.6"Business Day" means a day other than a Saturday, Sunday or public holiday in Ireland.

3. Appointment and how Jobs are allocated

  1. 3.1We appoint you as a non-exclusive member of the Volt Éire installer network. We do not promise any number of Jobs, and you are free to carry out work for anyone else.
  2. 3.2Jobs are allocated to you in the Portal against the service area, working hours and availability you publish. You are responsible for keeping your availability and blocked dates accurate.
  3. 3.3You may decline a Job by telling us through the Portal or by email within 24 hours of it being allocated, and in any case at least 48 hours before its scheduled date. After that you are committed to carry it out on the scheduled date, unless it is rescheduled.
  4. 3.4If you cannot attend a committed Job, tell us as early as possible and at least 24 hours before, except in a genuine emergency. Repeated late cancellations are a breach of this agreement.

4. Independent contractor

  1. 4.1You carry on your own business and act as an independent contractor. Nothing in this agreement makes you or your personnel our employees, workers, agents or partners, and you have no authority to bind us.
  2. 4.2You decide how to carry out the work within the standards in this agreement and the SOP. You provide your own vehicle, tools, test equipment and personal protective equipment.
  3. 4.3You may carry out a Job through your own suitably qualified employees, provided the work is certified by your Qualified Certifier. You are responsible for their acts, pay, taxes, training and supervision as if they were your own.
  4. 4.4You are responsible for your own income tax, PRSI, VAT and other taxes and for any claim by your personnel. You will indemnify us against any liability that arises because you or your personnel are treated as our employees.

5. Registration, qualifications and compliance

  1. 5.1Throughout this agreement you must: be a Registered Electrical Contractor with Safe Electric; where you certify installations, have a current Qualified Certifier with certifying rights; carry out work in line with the current National Rules for Electrical Installations (I.S. 10101), the manufacturer's instructions, and the SEAI Electric Vehicle Home Charger Grant scheme rules; and hold every other licence, registration and training the work requires.
  2. 5.2You must upload, and keep current in the Portal, evidence of your Safe Electric registration, your insurance and (where applicable) your Qualified Certifier. We may check that evidence with Safe Electric, SEAI or your insurer.
  3. 5.3You must tell us in writing within 2 Business Days if your registration, certifying rights or insurance lapse, are suspended, restricted or cancelled, or if you become subject to a complaint, inspection finding or investigation by Safe Electric, the Commission for Regulation of Utilities, SEAI or the Health and Safety Authority that relates to your electrical work.
  4. 5.4We will not allocate Jobs to you while any required registration, certifying right, insurance or document is missing, expired or rejected, and we may reallocate Jobs already allocated.

6. Insurance

  1. 6.1You must hold, with a reputable insurer authorised to provide cover in Ireland: public and products liability insurance of at least EUR 6,500,000 for any one event; and, if you employ anyone, employers liability insurance of at least EUR 13,000,000 for any one event. Both policies must cover electrical installation work and include an indemnity to principals extension.
  2. 6.2You must keep products liability cover in place for at least 6 years after your last Job for us, or buy equivalent run-off cover.
  3. 6.3You must give us a copy of your insurance certificate or schedule on request and at every renewal, and must not allow cover to lapse. Insurance does not limit your liability under this agreement.

7. The Customer relationship

  1. 7.1The Customer is our customer. We are the Customer's point of contact for price, scope, Extras, rescheduling, complaints, warranty and the SEAI grant.
  2. 7.2You may contact a Customer only to arrange access and carry out a Job. You must be courteous, identify yourself as installing on behalf of Volt Éire, and refer any question about price, scope, Extras, finance, the grant or complaints to us.
  3. 7.3You must not quote for, sell, or take any payment, deposit or tip from a Customer in connection with a Job, or offer the Customer your own products or services during a Job.
  4. 7.4During this agreement and for 12 months after it ends, you must not solicit any Customer you were introduced to through us for EV charging work. This does not prevent you from working for a Customer who approaches you independently in response to your general advertising.

8. Scope, Extras and unsafe sites

  1. 8.1You will review the Job details, photographs and video before the Job and tell us through the Portal, at least 2 Business Days before the scheduled date, of anything that means the Job is not a Standard Installation.
  2. 8.2You must not carry out Extras, or charge for them, unless we have approved them in writing in the Portal before the work is done. Unapproved Extras will not be paid.
  3. 8.3If you find on site that a Job cannot be completed safely or in compliance, you must not proceed. You must leave the installation safe, explain the position to the Customer, and report it to us the same day with photographs. We will decide the next step with the Customer.

9. Chargers and materials

  1. 9.1Unless the Job details say otherwise, we supply the charger and any accessories listed in the Job details, and you supply cabling, protective devices, fixings and other consumables to the standard the Job requires.
  2. 9.2You must fit the exact charger model supplied for the Job. If you believe a different model is needed, you must tell us before the Job and must not substitute a model without our written approval.
  3. 9.3Equipment we supply remains our property until it is installed at the Customer's property. You are responsible for it, and for loss or damage to it, from when you collect or receive it until installation or return. You must report any damaged or faulty equipment before installing it.
  4. 9.4Materials you supply must be new, of good quality, compliant with applicable standards, and suitable for the purpose.

10. Standards, certification and Completion Evidence

  1. 10.1You will carry out each Job with the skill and care of a competent Registered Electrical Contractor, in line with the SOP.
  2. 10.2Your Qualified Certifier must issue the Safe Electric Completion Certificate (Certificate No. 3) and Test Record for each Job you carry out. You must not certify work you did not carry out or supervise, and must not ask anyone else to certify your work.
  3. 10.3You must complete the SEAI Installation Details form accurately using the link SEAI provides, on the day of installation where possible, and upload the Completion Evidence to the Portal within the time the SOP sets.
  4. 10.4Every certificate, form, photograph and statement you give us, the Customer, SEAI or Safe Electric must be true, accurate and complete. Giving false or misleading information is a serious breach of this agreement.

11. Health and safety

  1. 11.1You are responsible for the health and safety of your work and your personnel. You must have a current Safety Statement, carry out a risk assessment for each Job, ensure every person on site holds a valid SOLAS Safe Pass where required, and use safe isolation and lock-off procedures.
  2. 11.2Where the Safety, Health and Welfare at Work (Construction) Regulations 2013 require a Project Supervisor for the Construction Stage for a Job, you accept that appointment for the Job unless we tell you otherwise in writing.
  3. 11.3You must report to us within 24 hours any accident, injury, dangerous occurrence or damage to property connected with a Job, and make any report the law requires to the Health and Safety Authority.

12. Price, invoicing and payment

  1. 12.1We pay for each Job at the rates in your price list held in the Portal when the Job is allocated, plus any Extras approved under this agreement, unless we agree a different price for that Job in writing.
  2. 12.2After completing a Job you will invoice us for it, quoting the Job code, within 7 days. Your invoice must be a valid invoice under Irish tax law and must match the approved work.
  3. 12.3We will review the settlement once the Completion Evidence is complete and your invoice and payout details are in the Portal. We will pay the approved amount within your payment terms (14 days unless otherwise agreed in the Portal) after approval.
  4. 12.4If we dispute any part of an invoice in good faith, we will tell you why and pay the undisputed part. We may deduct from any payment amounts you owe us under this agreement, including rectification costs and grant losses under the clauses below.

13. Tax, Relevant Contracts Tax and VAT

  1. 13.1You confirm that the tax reference, VAT status and business details you give us are correct, and you will tell us of any change.
  2. 13.2Where a Job is a relevant contract for Relevant Contracts Tax, we will operate Relevant Contracts Tax as principal contractor. We may withhold payment until Revenue has issued a deduction authorisation, and we will deduct tax at the rate Revenue specifies and give you the deduction details.
  3. 13.3Where the VAT reverse charge for construction services applies, your invoice must not charge VAT and must state: "VAT on this supply to be accounted for by the principal contractor". You agree that we may issue self-billed invoices or settlement statements on your behalf where we tell you in advance that we are doing so.

14. Workmanship warranty and call-backs

  1. 14.1You warrant that your work will be free from defects in workmanship and the materials you supply for 24 months from completion of the Job. This does not reduce your liability under the law.
  2. 14.2If we report a defect in your work, you must: attend and make safe any safety-critical defect within 24 hours; attend any other defect within 5 Business Days; and put the defect right free of charge within a reasonable time.
  3. 14.3If you do not do so, we may have the defect put right by another Registered Electrical Contractor and recover the reasonable cost from you.
  4. 14.4We handle manufacturer warranty claims for chargers we supply. You will help us diagnose suspected charger faults when asked, at the rate in your price list unless the fault was caused by your work.

15. SEAI grant and inspections

  1. 15.1You will co-operate with any inspection or audit by Safe Electric, SEAI or us, and put right any non-compliance found in your work at your own cost.
  2. 15.2If a grant is refused, reduced or recovered because of your act or omission, including an inaccurate form, missing or invalid certificate, or work that does not meet the scheme rules, you will reimburse the amount lost.

16. Liability and indemnity

  1. 16.1You will indemnify us against losses, claims, costs and reasonable legal fees arising from: your negligence or defective work; injury or damage caused by you or your personnel; your breach of law; your breach of the Data Terms; or false certification or information.
  2. 16.2Our total liability to you in each calendar year arising from this agreement is limited to the amounts paid and payable to you under it in that year.
  3. 16.3Neither party is liable to the other for loss of profit or indirect or consequential loss, except that this does not limit your indemnity for Customer and third-party claims.
  4. 16.4Nothing in this agreement limits liability for death or personal injury caused by negligence, for fraud, or for any other liability that cannot lawfully be limited.

17. Confidentiality, brand and records

  1. 17.1You will keep confidential our pricing, Customer information and business information, and use it only to perform this agreement. This continues after the agreement ends.
  2. 17.2You may not use the Volt Éire name or brand except as we instruct. You may not publish photographs of Customers' properties without our written consent.
  3. 17.3You grant us a perpetual, royalty-free licence to use the Completion Evidence and other material you produce for a Job for our records, Customer service, compliance, grant and warranty purposes.
  4. 17.4Personal data is handled under the Data Terms.

18. Subcontracting

  1. 18.1You must not subcontract or assign any Job, or this agreement, without our prior written consent, and never to anyone who is not a Registered Electrical Contractor.

19. Suspension and termination

  1. 19.1Either party may end this agreement by giving 30 days' notice in writing.
  2. 19.2We may suspend Job allocation, or end this agreement immediately by written notice, if: your registration, certifying rights or insurance lapse or are suspended; you commit a serious safety breach; you give false certification or information; you breach the Customer relationship or Data Terms; you commit a serious or repeated breach and do not remedy a remediable breach within 14 days of notice; or you become insolvent, enter an arrangement with creditors or stop trading.
  3. 19.3When this agreement ends, you will complete or hand back allocated Jobs as we direct, return our equipment, and deliver any outstanding Completion Evidence. We will pay for Jobs properly completed. The clauses on the Customer relationship, workmanship warranty, grant, liability, confidentiality, tax, data and disputes continue to apply.

20. Changes to this agreement

  1. 20.1We may publish a new version of this agreement, the SOP or the Data Terms. We will give you at least 14 days' notice through the Portal or by email, with a summary of what has changed.
  2. 20.2A new version applies to Jobs allocated after you accept it. We may stop allocating new Jobs to you until you accept it. If you do not accept a new version you may end this agreement immediately. Jobs already allocated remain under the version that applied when they were allocated.

21. Disputes and governing law

  1. 21.1If a dispute arises, the parties will first try to resolve it in good faith between senior representatives within 14 days. Either party may then propose mediation under the Mediation Act 2017.
  2. 21.2This agreement is governed by the laws of Ireland, and the courts of Ireland have exclusive jurisdiction.

22. General

  1. 22.1Notices may be given by email: to us at installers@volteire.ie, and to you at the email address registered in the Portal.
  2. 22.2This agreement is the entire agreement between us about its subject matter and replaces any earlier arrangement. If any part is found unenforceable, the rest remains in force. A failure to enforce a right is not a waiver of it.
  3. 22.3A record of your acceptance, including the version, the date and time, and the details of the person who accepted, is kept by us and is evidence of this agreement.

Questions about these terms? Email installers@volteire.ie

Installer Network Agreement | Volt Éire Installers | Volt Éire